Account Director
Williams Lea(20 days ago)
About this role
The Account Director ensures client teams meet or exceed service level agreements by providing operational oversight and ensuring core business processes and controls are in place. The role champions use of the Engage system, develops high-performing teams across a portfolio of accounts, and supports senior leaders in account growth and sales initiatives. The AD partners with internal and external stakeholders to drive consistent service delivery and continuous improvement.
Required Skills
- SLA Management
- People Leadership
- Operations Management
- Engage
- Contract Negotiation
- Financial Management
- Account Management
- Team Development
- Performance Reporting
- Client Relationships
Qualifications
- Bachelor's Degree
About Williams Lea
williamslea.comThe leading provider of business support services to financial, legal and professional services firms worldwide. Visit our website today.
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