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Account Management Representative at American Express Global Business Travel - ApplyBlast

Account Management Representative

American Express Global Business Travel

4 months ago

4.0 on Glassdoor

Madrid, Spain

Hybrid

Full Time

Senior

0 applicants

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About this role

This role involves driving strategic account plans for major travel management clients, optimizing service performance through data analysis, and leading business planning and pricing strategies. The incumbent will act as the primary business contact to negotiate contracts, influence decision-makers, and maximize revenue growth while ensuring global standardization of service delivery.

Responsibilities

Implement strategic account plans to optimize customer experience and drive retention
Lead business planning, pricing strategies, and portfolio P&L management
Negotiate contracts and rebids to maximize transaction and premium revenue
Synthesize competitive intelligence to guide client strategy and future trends
Manage global service delivery standards and ensure SLA performance targets are met