Account Manager, CE
Encore Capital Group(13 days ago)
About this role
A Customer Support Consultant at Encore Capital Group provides customer service to internal and external clients within the External Collections and Customer Support function. They handle communication, maintain records, negotiate resolutions, and support team activities to ensure quality service levels are met.
Required Skills
- Communication
- Negotiation
- Customer Service
- Record Keeping
- Time Management
About Encore Capital Group
encorecapital.comEncore Capital Group is a financial services company specializing in the management and servicing of consumer debt. The company supports individuals in resolving their financial obligations by providing tailored solutions and resources that empower them to regain control over their finances. Encore Capital operates through various subsidiaries to offer services in debt collection, credit recovery, and financial literacy, ensuring compliance with regulatory standards while fostering positive engagement with consumers. Their mission revolves around helping people achieve financial stability and improving overall customer experiences in the debt resolution process.
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