Account Manager, SMB
Sitemate(4 days ago)
About this role
The SMB Account Manager at Sitemate oversees a portfolio of approximately 200 small to medium-sized business customers, focusing on growth and retention through structured account reviews, identifying upsell opportunities, and collaborating with cross-functional teams. The role requires a proactive approach in a fast-paced environment to drive customer value and revenue, managing multiple deal cycles simultaneously.
Required Skills
- Customer Success
- Account Management
- CRM
- Upselling
- Cross-selling
- Renewal Management
- Negotiation
- Stakeholder Management
- Account Review
- Sales
About Sitemate
sitemate.comSitemate is a no-code software platform that provides user-friendly tools for the construction and industrial sectors to enhance operational efficiency and streamline processes. With thousands of industrial companies leveraging its integrated management system, Sitemate enables businesses to digitize workflows, manage safety and quality standards, and optimize fleet management through intuitive mobile and desktop applications. The platform's versatility is highlighted by its various applications, including Dashpivot for project management and Gearbelt for fleet management, catering to the unique needs of the built world.
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