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Account Manager - SMB at Plaid - ApplyBlast

Account Manager - SMB

Plaid

3 months ago

4.2 on Glassdoor

San Francisco, United States

Hybrid

Full Time

Senior

0 applicants

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About this role

This role involves managing relationships with high-growth small-to-medium business customers to drive revenue growth and account expansion. The professional acts as the primary point of contact for integrations, scaling, and product adoption while collaborating with cross-functional teams including Sales, Legal, and Finance. Success requires building strong partnerships with key stakeholders ranging from developers to C-Suite executives.

Responsibilities

Own overall relationships with portfolio of high-growth SMB customers
Build relationships with C-Suite and Product teams to retain and grow revenue
Identify and close new upsell opportunities and lead commercial negotiations
Help customers integrate and launch on Plaid platform
Solve complex customer challenges through creative problem solving

Skills

About Plaid

plaid.com

Headquarters

San Francisco, California, United States

Company Size

501-1000 employees

Founded

2013

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Plaid is a fintech infrastructure company that helps developers and businesses connect consumers’ bank accounts and financial data to apps and services via easy-to-integrate APIs and Plaid Link. Its product suite (Auth, Transactions, Identity, Assets, Investments, Liabilities, payment initiation and risk/verification tools) supports account verification, ACH payments, balance checks, transaction feeds, and underwriting. Companies in payments, lending, investing and personal finance rely on Plaid for developer-friendly SDKs, strong security controls, and compliance support to build reliable, data-driven fintech experiences.