Workyard

Account Manager (United States)

Workyard(1 month ago)

RemoteFull TimeSenior$97,722 - $134,665 (estimated)Customer Success & Support
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About this role

The Account Manager at Workyard is responsible for client upgrades and annual renewals for an innovative workforce management platform catering to the construction market. This role requires a deep understanding of the customer base to identify upselling opportunities and ensure high net retention, while providing product insights, conducting demos, and offering support to navigate objections. The Account Manager will also facilitate communication of product updates and assist in building customer advocacy through referral programs. A background in account management, particularly with Salesforce, and a proven track record in client retention is essential for success.

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Required Skills

  • Account Management
  • Client Upgrades
  • Annual Renewals
  • Customer Journey
  • Upselling
  • Customer Support
  • Product Understanding
  • Live Demos
  • Communication Skills
  • Industry Insights

+4 more

Workyard

About Workyard

www.workyard.com

Workyard is a construction workforce management software designed to streamline payroll processes and enhance project profitability. With features such as time tracking, GPS location tracking, and payroll integration, Workyard enables businesses to efficiently manage their crews through an easy-to-use app. The platform is favored for its simplicity and reliability, making it a valuable tool for construction teams looking to optimize their workforce management.

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