About this role
The Account Manager at PPRO is responsible for managing a portfolio of strategic existing customers and increasing revenue and share of wallet within those accounts. The role centers on acting as a trusted advisor on payments, understanding client needs, and aligning PPRO’s solutions to support their growth. It requires close collaboration with internal teams to deliver on customer objectives while ensuring high satisfaction and loyalty. The position is based in Chicago within a diverse, global, and fast-paced fintech environment.
Required Skills
- Account Management
- Client Relationships
- Revenue Growth
- Portfolio Management
- Payments Industry
- Stakeholder Management
- Commercial Acumen
- Communication
- Cross Selling
- Upselling
+10 more
About PPRO
ppro.comNew Relic is a cloud-based observability platform that helps engineering and operations teams monitor, debug, and optimize applications and infrastructure in real time. It offers application performance monitoring (APM), infrastructure and container monitoring, logs, metrics, distributed tracing, real user and synthetic monitoring, dashboards, alerts, and AI-assisted analysis. Delivered as SaaS with language- and platform-specific agents, APIs, and integrations for cloud providers and CI/CD tooling, it provides end-to-end visibility across modern, distributed stacks. Teams use New Relic to correlate telemetry, speed root-cause detection, and improve reliability and customer experience.
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