About this role
A Customer Success Manager at Resilience supports and advocates for hospital healthcare professionals using their telemonitoring solution, ensuring effective adoption and continuous improvement. The role involves direct engagement with hospital staff, analyzing usage data, and collaborating with product teams to enhance the service.
Required Skills
- Customer Success
- Healthcare
- Hospital Management
- Data Analysis
- Communication
- SaaS
- Patient Care
- Multilingual
- Problem Solving
- Relationship Management
About Resilience
www.resilience.careResilience is a pioneering digital health company focused on providing remote monitoring and personalized support for oncology patients. Its innovative telemonitoring platform improves patient care by facilitating communication between healthcare providers and patients, ultimately enhancing treatment adherence and quality of life. Currently implemented in over 120 healthcare institutions, Resilience aims to optimize cancer care pathways and strengthen the support systems for patients undergoing various treatments. The company also recently achieved reimbursement approval from the French High Authority for Health, marking it as a significant advancement in oncology care.
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