Account Manager
PagerDuty(20 hours ago)
About this role
PagerDuty is a leading company in Digital Operations Management, serving over 13,000 organizations globally, with a focus on AI/ML and automation to enhance digital experience delivery. They are looking to expand their team with a customer-focused Account Manager who will manage relationships, drive product adoption, and identify growth opportunities within a SaaS environment.
Required Skills
- CRM
- Salesforce
- Analytics
- Renewals
- Customer Success
- Account Management
- AI
- Tableau
- Gainsight
- Negotiation
About PagerDuty
pagerduty.comPagerDuty is an AI-first operations platform that helps organizations detect, triage, and resolve digital incidents to minimize downtime and improve service reliability. It delivers real‑time alerting, on‑call scheduling and escalation, automated incident orchestration and runbooks, plus agentic AI/AIOps and automation to speed remediation. The platform integrates across DevOps, IT, and security toolchains and provides analytics and post‑incident insights for continuous improvement. Enterprises use PagerDuty to build operational resilience, shorten incident lifecycles, and coordinate response across teams.
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