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Account Manager at AppDirect - ApplyBlast

Account Manager

AppDirect

1 month ago

3.6 on Glassdoor

San Salvador, El Salvador

Onsite

Full Time

Medior

0 applicants

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About this role

This role involves managing a portfolio of network customer accounts to protect existing revenue, strengthen retention, and grow bookings through renewals and upgrades. The Account Manager serves as a primary escalation point for customer issues, facilitates service requests, and ensures timely follow-through on inquiries and incident resolution. The position requires strong consultative selling skills and the ability to build trusted relationships with clients and internal stakeholders.

Responsibilities

Manage portfolio of network customer accounts to protect revenue and grow bookings
Own re-term, renewal, and upgrade opportunities from outreach through execution
Serve as primary escalation point for customer issues and facilitate service requests

Skills

About AppDirect

appdirect.com

Headquarters

San Francisco, California, United States

Company Size

501-1000 employees

Founded

2009

View Profile

AppDirect is a subscription commerce platform that helps companies execute digital transformation by powering millions of cloud subscriptions worldwide. Its solutions include configurable marketplaces, billing and subscription management, reseller/channel management, and distribution tools to automate the digital supply chain. AppDirect exposes APIs and a developer portal so software vendors, service providers, and distributors can launch marketplaces, manage partners, and scale recurring‑revenue businesses.