Customer Retention Specialist (Work from Home)
Nerdy
About this role
Nerdy is hiring remote sales and customer retention professionals in the Philippines to engage with families, protect revenue, and turn cancellation requests into renewals through consultative and empathetic communication. The role involves inbound calls, personalized recommendations, and leveraging AI tools to achieve retention goals.
Skills
About Nerdy
nerdy.comNerdy (NYSE: NRDY) is an education-technology company and live online learning platform that delivers AI-powered tutoring and expert instruction across more than 3,000 subjects. It offers one-on-one and group tutoring, intelligent expert matching, personalized study recommendations and other AI learning tools for students, parents, and educators worldwide. Founded in 2007 and operating the Varsity Tutors brand, Nerdy focuses on academic tutoring, test prep, language learning, STEM/computer science and professional skills, combining human instructors with technology to scale personalized learning.
Recent company news
The Business JournalsSt. Louis public company again gets NYSE warning for low share price
3 days ago
Business WireNerdy Announces Receipt of Notice From NYSE
5 days ago
MarketBeatNerdy (NRDY) Expected to Announce Earnings on Thursday
3 weeks ago
NatureNerdy and easy to pronounce: why we chose Apheros as the name for our technology start-up firm
Sep 23, 2025
Yahoo FinanceWe Think Nerdy (NYSE:NRDY) Can Afford To Drive Business Growth
Oct 3, 2025
About Nerdy
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Nerdy.
Salary
$141k – $358k
per year