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Account Manager at Gorgias - ApplyBlast

Account Manager

Gorgias

21 days ago

3.4 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

The Account Manager at Gorgias owns a book of existing eCommerce accounts, focusing on expansion and upsells to drive revenue growth. This role involves managing a high-velocity inbound pipeline and partnering cross-functionally with Customer Success and Product teams to identify opportunities for automation and improved customer outcomes. The position requires a data-driven seller who can balance volume with strategy to hit and exceed sales quotas.

Responsibilities

Own a book of existing eCommerce accounts focusing on expansion and upsells
Drive the full sales cycle from demo to close for add-on and new product sales
Partner cross-functionally with Customer Success and Product teams to identify opportunities

Skills

About Gorgias

gorgias.com

Headquarters

San Francisco, California, United States

Company Size

201-500 employees

Founded

2015

View Profile

Gorgias is a conversational AI platform and helpdesk built specifically for eCommerce, enabling businesses to automate customer support and drive sales through a unified inbox across email, chat, SMS, social media, and more. It features an AI Agent pre-trained on over 1 billion conversations that can resolve 60% of support inquiries automatically, while integrating natively with Shopify and 300+ other tools to provide full store context within every conversation. Trusted by over 17,000 eCommerce brands worldwide, Gorgias helps support teams turn customer interactions into measurable revenue.