Account Operations Manager (NYC)
Scaler Global(2 months ago)
About this role
The Account Operations Manager at Scaler is responsible for managing day-to-day relationships with clients in the real estate sector, ensuring an exceptional client experience from onboarding to renewal. This role involves project management, client goal assessment, and data handling to optimize the use of Scaler's ESG software tools. The position requires collaboration across teams, strong communication skills, and expertise in B2B real estate or ESG industries to support the full lifecycle of client engagement and contribute to partnership strategies.
Required Skills
- Client Service
- Account Management
- Data Analysis
- Project Management
- Relationship Building
- Communication Skills
- Strategic Thinking
- Problem Solving
- Microsoft Excel
- Microsoft PowerPoint
+3 more
Qualifications
- Bachelor's degree in Business, Sustainability, Marketing, or related field
About Scaler Global
scalerglobal.comScaler Global is an innovative technology company dedicated to empowering real estate managers by optimizing asset performance through advanced data analytics. Their platform helps streamline operations, protect investments, reduce operational costs, and ensure compliance with reporting obligations by providing real-time, actionable insights across real estate portfolios. With a strong focus on sustainability, Scaler's AI-driven solutions enable teams to make quicker, more informed decisions while maintaining audit-ready documentation.
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