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Account Resolution Specialist at United Fidelity Bank - ApplyBlast

Account Resolution Specialist

United Fidelity Bank

2 months ago

3.4 on Glassdoor

Evansville, Indiana, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Account Resolution Specialist contacts customers about delinquent and overdraft accounts via phone, email, and mail to resolve balances, negotiate repayment arrangements, and ensure compliance with FDCPA and other regulations. The role involves accurate documentation, record maintenance, and adherence to bank policies and legal requirements.

Responsibilities

Contact customers to resolve delinquent and overdraft accounts
Negotiate repayment arrangements and establish payment plans
Document interactions and maintain records in collections systems

Skills

About United Fidelity Bank

unitedfidelity.com

Headquarters

Evansville, Indiana, United States

Company Size

201-500 employees

View Profile

United Fidelity Bank is a community-focused financial institution offering personal and business banking services across Indiana, Illinois, Colorado, Florida, and the U.S. Virgin Islands. It provides checking and savings accounts, mortgages, and credit cards, along with online and mobile banking and Zelle transfers, supported by a nationwide ATM network (Allpoint, MoneyPass, and Alliance One).