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Account Success Manager at Vendelux - ApplyBlast

Account Success Manager

Vendelux

4 months ago

4.1 on Glassdoor

New York, NY

Hybrid

Full Time

Senior

4 applicants

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About this role

Vendelux seeks an Account Success team member to drive value for its growing roster of B2B clients using an AI-powered event marketing platform. The role involves building stakeholder relationships, managing the full client lifecycle including renewals and upsells, and fostering customer communities through strategic planning and adoption support. This position is critical for ensuring customer success, retention, and growth within a high-growth Series A SaaS environment.

Responsibilities

Build and maintain relationships with key stakeholders to ensure alignment.
Manage the full client lifecycle including renewals and upsells.
Guide customers through onboarding and ensure product adoption.
Develop strategic plans for managing client relationships and growth.
Foster knowledge sharing and community building among customers.

Skills

Qualifications

Bachelor's Degree preferred5+ years in Customer SuccessExperience at high-growth tech startups

About Vendelux

vendelux.com

Headquarters

New York, New York, United States

Company Size

51-200 employees

View Profile

Vendelux is an AI-powered event intelligence platform that provides comprehensive data on speakers, sponsors, and attendees for over 250,000 trade shows and conferences. Its innovative solutions empower organizations to gain insights and enhance their event strategies through a wealth of information and analytics. Vendelux is designed for event professionals seeking to optimize planning, networking, and engagement by leveraging advanced technology and data-driven decisions.