Administrative Assistant - Nutrition Counseling
Mom's Meals(1 month ago)
About this role
This role provides operational and clerical support to the Nutrition Counseling Program so clinicians can focus on member care. The position manages session preparation, documentation, and data integrity across platforms like CRM, Healthie, and CareLink. It also supports member interactions through inbound calls and inbox monitoring and assists leadership with workflow optimization and basic reporting. The job is based in Ankeny, IA and requires strong attention to detail and comfort with technology.
Required Skills
- Session Preparation
- Documentation Management
- CRM Management
- Data Auditing
- Calendar Management
- PDF Management
- Follow-Up Scheduling
- Call Handling
- Call Routing
- Inbox Monitoring
+13 more
Qualifications
- High school diploma
- Associate's degree
About Mom's Meals
momsmeals.comMom's Meals is a U.S.-based provider of chef-crafted, home-delivered meals designed and overseen by registered dietitians to support older adults and people managing chronic conditions. The company offers medically tailored meal programs, nutrition counseling, oral nutrition supplements, and specialty options (halal, kosher, shelf-stable, and produce/pantry boxes). Meals are customizable to dietary needs and delivered ready-to-heat to simplify mealtime, support recovery, and help manage chronic disease. Headquartered in Ankeny, Iowa, Mom's Meals partners with individuals, caregivers, case managers, health plans, and government agencies to integrate meal services into care plans.
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