Administrative & Operations Support

Salient(28 days ago)

OnsitePart TimeJunior$42,991 - $61,612 (estimated)Business

About this role

The Administrative & Operations Support role at Salient involves being the first point of contact for customer inquiries, managing inbound communications, and supporting operational workflows. Responsibilities include answering phone calls, preparing documents for signature, tracking workflows, and maintaining clear documentation. This position plays a vital role in facilitating smooth operations and gathering insights to inform product strategy in a fast-paced AI technology environment for financial services.

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Required Skills

Communication Skills
Phone Etiquette
Document Management
Workflow Coordination
Email Management
Detail-Oriented
Professional Demeanor
Organizational Skills
Customer Service

About Salient

www.trysalient.com

Salient is an AI-powered loan servicing platform designed specifically for the consumer finance sector. It automates borrower interactions through voice, text, and web chat, ensuring compliance with key regulations such as FDCPA and TCPA while facilitating actions like payments and verifications. With a focus on streamlining operations and enhancing customer experience, Salient integrates effortlessly with existing lending systems, enabling financial institutions to boost efficiency and reduce operational risk.