Advisor I, Customer Service - English

Philip Morris International(3 months ago)

Chiang Mai, ThailandOnsiteFull TimeJunior$41,369 - $56,387 (estimated)Customer Service

About this role

Advisor I, Customer Service at Concentrix is an entry-level contact center role providing front-line support to customers via phone and online channels for client products and services. The role operates within a structured program with defined procedures and performance metrics, and is based in Chiang Mai, Thailand. It is a full-time position that requires English language use and may include shift rotation.

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Required Skills

Customer Service
Communication
Empathy
Multitasking
PC Knowledge
Problem Solving
Detail Oriented
Teamwork
Call Handling
Data Entry

+2 more

Qualifications

High School Diploma
Two Years College Education

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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