Advisor I, Local Temp Hiring – Malaysian

Philip Morris International(1 year ago)

Kuala Lumpur, MalaysiaOnsiteFull TimeJunior$60,369 - $81,020 (estimated)Technical Support

About this role

Technical Support Advisor responsible for handling incoming customer inquiries and technical issues for Oculus Reality Labs products via email, chat, and phone in Global English. The position is a full-time, customer-facing role based in Kuala Lumpur focused on delivering high-quality support and representing customer voice.

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Required Skills

Technical Troubleshooting
Customer Support
Collaboration
Knowledge Base
Content Creation
Empathy
Communication
Phone Etiquette
Problem Solving
Time Management

+3 more

Qualifications

Diploma
B2 CEFR

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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