Customer Support Executive
Goodlord
About this role
Goodlord is seeking a customer service professional to handle technical and navigational inquiries via live chat, phone, and email. The role involves resolving customer issues, identifying causes of technical queries, and working collaboratively across teams to improve customer experience.
Skills
About Goodlord
www.goodlord.coGoodlord is a leading digital platform in the UK that streamlines the lettings process, providing end-to-end solutions for letting agents and property managers. The comprehensive software includes services such as referencing, insurance, tenancy management, and rent collection, all designed to enhance efficiency and compliance while maximizing revenue for agencies. By simplifying property management, Goodlord not only improves operational workflows but also offers insights and training resources for agents, making it a trusted choice among numerous letting agencies across the UK.
Recent company news
Yahoo Finance UK'We went from scrappy challenger to lettings industry leader almost overnight'
Sep 5, 2025
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Dec 17, 2025
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Aug 29, 2025
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About Goodlord
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Goodlord.
Salary
$30k
per year