Customer Support Executive
Goodlord(9 days ago)
About this role
Goodlord is seeking a customer service professional to handle technical and navigational inquiries via live chat, phone, and email. The role involves resolving customer issues, identifying causes of technical queries, and working collaboratively across teams to improve customer experience.
Required Skills
- Customer Service
- Technical Support
- Communication
- Support Tools
- Problem Solving
About Goodlord
www.goodlord.coGoodlord is a leading digital platform in the UK that streamlines the lettings process, providing end-to-end solutions for letting agents and property managers. The comprehensive software includes services such as referencing, insurance, tenancy management, and rent collection, all designed to enhance efficiency and compliance while maximizing revenue for agencies. By simplifying property management, Goodlord not only improves operational workflows but also offers insights and training resources for agents, making it a trusted choice among numerous letting agencies across the UK.
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