Aeris Match Customer Success Manager
Portside
About this role
Portside, Inc. is a SaaS company providing modern software solutions for the aviation industry, supporting airline and aircraft lessor operations through cloud-based asset and customer management tools. They are looking for a Customer Success Manager to cultivate strong customer relationships, support onboarding, and collaborate on product enhancements. The role emphasizes understanding their SaaS platform and ensuring customer satisfaction across global clients.
Skills
About Portside
portside.coPortside is a modern data, reporting, and analytics platform for private aviation, serving individual and corporate aircraft owners as well as charter, medical, military, and government operators. It consolidates flights, expenses, documents, and tax data into dashboards and reports that simplify accounting, compliance, and operational decision‑making. Portside’s cloud software streamlines aircraft management, expense tracking, tax reporting, and financial analysis to replace spreadsheets and legacy systems. Headquartered in San Francisco, the company focuses on helping aviation customers make better financial and operational decisions.
About Portside
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Portside.
Salary
$81k – $109k
per year