Lloyds Banking Group
The Aftercare Manager oversees the day-to-day delivery of the aftercare service, managing a team of Aftercare Coordinators and ensuring defects are effectively managed through to End of Defects completion. Acting as the escalation point for complex issues, the role drives defects through to resolution, manages key stakeholder relationships, and ensures developers and contractors meet their obligations to deliver a high standard of customer service.
Lloyds Banking Group plc is the largest UK retail and commercial financial services provider, serving around 26 million customers through a leading digital presence. It operates major UK brands including Lloyds Bank, Halifax, Bank of Scotland and Scottish Widows, offering current accounts, mortgages, savings, loans, credit cards, insurance, pensions, investments and business banking. As a publicly listed group it focuses on supporting households and businesses across the UK through digital innovation, capital and risk stewardship, and customer-led services. The group also emphasizes responsible banking, financial inclusion and delivering long-term value for customers and shareholders.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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