Agent Success Manager
Decagon(4 days ago)
About this role
Decagon is a conversational AI platform that helps brands deliver personalized customer experiences through AI-powered agents across various channels. The company is focused on redefining customer interactions, advancing AI technology, and fostering a collaborative, innovative work environment.
Required Skills
- AI
- Customer Success
- Relationship Management
- SaaS
- Communication
- Product Knowledge
- Stakeholder Management
- Technical Acumen
About Decagon
decagon.aiDecagon is a leading provider of conversational AI solutions designed specifically for enhancing customer experience in enterprise environments. The platform enables businesses to create, optimize, and scale AI agents that deliver seamless interactions across various channels, such as chat, voice, and email. With its focus on rapid deployment, easy integration, and advanced analytics, Decagon provides organizations with the tools to transform their customer service operations and drive measurable improvements in engagement and satisfaction.
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