Customer Success Manager
Concord Music Group, Inc.
About this role
Concord is redefining Customer Success by integrating AI-powered tools and innovative strategies to help clients achieve their goals and expand usage. The role involves owning the customer journey from onboarding to renewal, fostering strong relationships, and shaping the future of customer experience.
Skills
About Concord Music Group, Inc.
concord.comConcord is an independent, global music and entertainment company that develops, manages and acquires sound recordings, music publishing, theatrical performance rights and narrative content. It represents nearly 900,000 songs, composed works, plays, musicals and active recordings, operating across recorded music, publishing and theatre. Concord partners with artists, songwriters and commercial licensees worldwide to monetize, license and develop creative content across formats and platforms.
About Concord Music Group, Inc.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Concord Music Group, Inc..
Salary
$159k – $212k
per year