Agente de Call Center
Findasense
About this role
This position is responsible for coordinating and managing direct communication to ensure customer satisfaction across the company's brands. The role involves acting as the voice of the brand, handling customer inquiries and complaints via multiple channels, and providing insights through data analysis.
Skills
About Findasense
findasense.comFindasense España es una compañía global de customer experience que ofrece soluciones omnicanal para transformar la relación entre marcas y clientes. Utiliza su metodología Marketing Digital Hub para orquestar experiencias digitales centradas en el cliente a lo largo de múltiples canales. Proporciona servicios de estrategia, ejecución y medición que conectan marketing, datos y tecnología para impulsar resultados. Como parte de una red global, combina experiencia local en España con capacidades internacionales.
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About Findasense
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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