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AI Agent Architect at NICE - ApplyBlast

AI Agent Architect

NICE

28 days ago

3.8 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

This role involves architecting and delivering production-ready conversational AI agents that drive company growth across sectors like financial services, healthcare, and commerce. The position requires full ownership of the AI agent lifecycle, from early pilot through launch and ongoing refinement, while collaborating with decision-makers at leading enterprises. The ideal candidate will build scalable, live agentic AI systems that measurably outperform human operators in customer experience and retention.

Responsibilities

Architect and deliver production-ready conversational AI agents
Develop agentic systems that measurably outperform human operators
Design reusable agent frameworks adapted to specific industry demands

Skills

About NICE

nice.com

Headquarters

Hoboken, New Jersey, United States

Company Size

5001-10000 employees

Founded

1986

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NICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.