AI Automation Engineer

Five9(3 days ago)

RemoteFull TimeSenior$60,000 - $90,000Enterprise Professional Services

About this role

Five9 is seeking a technical professional to join their AI and Custom Services team within Enterprise Professional Services. The role focuses on designing and delivering customer-specific solutions using the Five9 platform, with an emphasis on AI integration in contact center environments.

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Required Skills

API
VoIP
SaaS
Contact Center
AI
IVR
CRM
REST
XML
JSON

Qualifications

BS in Computer Science
3-5 years in Professional Services
Certificates in Contact Center Technologies

About Five9

five9.com

Five9 is a cloud contact‑center software company that delivers AI‑powered SaaS to help organizations run omnichannel customer service and sales operations. Its platform includes conversational AI and virtual agents, predictive dialing, intelligent routing, workforce management, CRM integrations, and analytics to boost agent productivity and customer experience. Five9 targets enterprises and contact centers seeking a reliable, scalable hosted alternative to on‑prem systems and offers demos and global support.

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