Productboard
As an AI Customer Success Engineer, you will guide customers in adopting AI-first product management by demonstrating how Spark transforms their workflows and drives adoption. You will manage a book of business, lead activation sprints, and build consultative relationships with product and engineering leaders to ensure sustained usage. The role focuses on translating technical AI capabilities into tangible business outcomes while supporting customer success and renewal processes.
Headquarters
San Francisco, California, United States
Company Size
201-500 employees
Founded
2014
Productboard is the only comprehensive agentic product management system built for product makers. It helps teams understand customer needs, prioritize features, and ship the right products by centralizing feedback, synthesizing insights with AI, and building clear roadmaps aligned to business strategy. Its Spark agentic system automates tasks like feedback synthesis, competitive intelligence, and product brief creation, while integrations with development and collaboration tools support cross-functional planning.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Productboard.
76% above the average for this role