AI Ops Manager - New York

Automattic Careers(22 days ago)

New York City, NYOnsiteFull TimeSenior$115,000 - $190,000AI

About this role

A role leading operational infrastructure and governance for AI adoption at Automattic’s NYC office, responsible for shaping company-wide policy and enabling effective use of AI across the organization. This position partners with the Head of AI and the NYC AI team to drive adoption, manage risk, and scale operational practices that support 1,500 employees and Automattic products used by millions.

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Required Skills

AI Governance
Change Management
Process Design
Stakeholder Management
Privacy Reviews
Vendor Coordination
Policy Development
Data Analysis
Adoption Tracking
Dashboarding

About Automattic Careers

automattic.com

Automattic is a distributed technology company on a mission to “make the web a better place” by building and supporting open‑web products. Best known for WordPress.com and its contributions to WordPress.org, the company also runs services like WooCommerce, Jetpack, Akismet, and Tumblr that power publishing, e‑commerce, and site management. Automattic provides hosting, developer tools, and services for creators and businesses with an emphasis on open source, privacy, and accessibility. It operates as a remote‑first company focused on community‑driven stewardship of the web.

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