Palmetto Clean Technology
Palmetto is hiring an AI Support Optimization Analyst to help scale its AI-first, omnichannel customer support experience. The role focuses on improving how AI support agents perform across chat, email, SMS, and phone to increase customer satisfaction and operational efficiency. It is based in Charlotte, NC and reports to the Program Manager, Voice of Customer.
Palmetto is a consumer-focused clean energy company that helps homeowners save on electricity by designing, financing, and installing residential solar systems, battery storage, and other clean technologies. It provides end-to-end services — site design, permitting, professional installation, monitoring and long‑term system support — plus financing options to make solar affordable. Palmetto also offers a mobile app for energy monitoring, rewards and account management, positioning itself as a trusted partner for customers transitioning to clean energy. The company emphasizes ease, savings, and ongoing service to simplify going solar.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Palmetto Clean Technology.
Palmetto Clean Technology didn’t post a salary, so this is our estimate from similar listings.
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