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Support Operations Specialist, AI Agent Management at Anthropic - ApplyBlast

Support Operations Specialist, AI Agent Management

Anthropic

7 months ago

3.7 on Glassdoor

New York City, NY

Hybrid

Full Time

Medior

3 applicants

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About this role

Anthropic is seeking a Support Operations Specialist with a focus on AI Agent Management to optimize and scale their product support function. The role involves configuring AI support agents, designing conversation flows, building integrations, and enhancing automated workflows to improve customer experience.

Skills

Qualifications

Bachelor's degree or equivalent experience

About Anthropic

anthropic.com

Company Size

51-200 employees

View Profile

Anthropic is an AI safety and research company focused on building reliable, interpretable, and steerable AI systems. It develops large language models (branded as Claude) and offers APIs and enterprise products that let organizations integrate conversational AI with safety-focused controls, moderation, and privacy features. The company prioritizes interpretability and alignment research, publishes technical work, and engages with policymakers to reduce risks from advanced AI. Customers choose Anthropic for its safety-first approach, controllability tools, and research-driven models.