AI Specialist, Customer Success
Zendesk(27 days ago)
About this role
The AI Specialist, Customer Success at Zendesk is a hands-on customer advisory expert focused on accelerating customers’ realization of business value from Zendesk’s AI agents. The role partners with stakeholders across customer organizations to drive adoption, innovation, and measurable ROI from AI-powered solutions. It serves as a strategic advisor translating AI capabilities into business outcomes and ensuring long-term customer success.
Required Skills
- Customer Success
- AI Expertise
- Solution Design
- Integrations
- Data Analysis
- Stakeholder Management
- Program Management
- Commercial Acumen
- Adoption Advocacy
- Relationship Management
+1 more
Qualifications
- Bachelor’s Degree in Computer Science, Engineering, Business, or Related Field
- 5+ Years Experience in Customer Success / GTM Roles
- Japanese Full Professional Proficiency
- English Professional Working Proficiency
About Zendesk
zendesk.comDiscover AI-powered, award-winning customer service software trusted by 200k customers. Make customers happy via text, mobile, phone, email, live chat, social media.
View more jobs at Zendesk →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Zendesk
Similar Jobs
Senior Customer Success Coach, Enterprise
Culture Amp(2 months ago)
Lead Technical Success Manager
Sprinklr(3 months ago)
Senior Customer Success Manager
United States - Genesys Cloud Services, Inc.(3 months ago)
Customer Success Manager
Alteryx(1 month ago)
Customer Success Architect
Mixpanel(1 month ago)
Technical Customer Success Manager ( FED TEAM)
Armis Security(1 month ago)