AI Success Engineer

Lakera

3 months ago

1.0 on Glassdoor

Zürich, Switzerland

Onsite

Full Time

Medior

0 applicants

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About this role

The AI Success Engineer at Lakera, based in Zurich, focuses on troubleshooting and resolving high-impact technical issues for enterprise clients utilizing AI systems. This hands-on role involves diagnosing complex behaviors in APIs and data pipelines, developing diagnostic tools and automation, and collaborating with Customer Success Managers and the Engineering team to enhance product reliability. The position requires strong analytical skills, proficiency in scripting languages like Python, and familiarity with cloud platforms and observability tools to ensure optimal customer health and performance in production environments.

Skills

Qualifications

Bachelor’s degree in Computer Science or related technical field

About Lakera

www.lakera.ai

Lakera is an AI-native security platform designed to enhance security for generative AI (GenAI) initiatives, catering to enterprise needs. It provides solutions like Lakera Guard for runtime protection, Lakera Red for risk-based red teaming, and various AI security tools that prevent threats such as prompt injections and data leakage. Trusted by Fortune 500 companies and backed by a large AI red team, Lakera emphasizes real-time threat detection, ultra-low latency, and comprehensive compliance to ensure safe and robust deployment of AI applications. Additionally, Lakera fosters a community through its engagement in cybersecurity challenges and educational resources.