AI Technical Account Manager

Hatch(4 days ago)

RemoteFull TimeMedior$112,000 - $269,000Engineering

About this role

An AI Specialist/AI Technical Account Manager at Hatch is responsible for delivering end-to-end AI solutions to customers, involving agent setup, testing, tuning, and launch. The role requires working closely with clients to translate complex requirements into effective AI configurations, ensuring measurable customer impact and continuous improvement.

View Original Listing

Required Skills

AI Agents
Solution Delivery
Customer Success
Automation Tools
Agent Configuration
Testing
Tuning
Workflows
KPIs
B2B SaaS

About Hatch

usehatchapp.com

Hatch is an innovative platform that employs AI-driven customer service representatives (CSRs) to engage with customers through SMS, email, and voice, significantly enhancing communication efficiency. The system allows businesses to build and deploy customized AI agents within 24 hours, improving response rates and streamlining the customer interaction process. By integrating seamlessly with existing systems, Hatch helps maximize revenue opportunities while minimizing overhead costs, making it a comprehensive solution for modern customer engagement. With proven results in increasing sales and improving customer experience, Hatch positions itself as a leader in the conversational AI space.

View more jobs at Hatch →