TP

Alabang | Real Time Analyst

TP

2 years ago
Muntinlupa, Philippines
Onsite
Full Time
Medior
0 applicants
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TP
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About this role

The Real Time Analyst is a Workforce Management position responsible for monitoring agent activity, ensuring adherence to schedules, and maintaining service levels in a call center setting. The role involves real-time reporting, schedule updates, attendance management, and supporting forecast and scheduling processes to optimize call center operations.

Skills

TP

About TP

tp.com

TP combines industry expertise and AI innovation to deliver scalable solutions that help global brands accelerate transformation and achieve measurable results.

About TP

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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