Amazon Connect Application Engineer

TELUS Digital(1 month ago)

HybridFull TimeMedior$77,630 - $103,785 (estimated)Cloud Engineering

About this role

The Amazon Connect Application Engineer at TELUS Digital delivers production-ready contact center and customer experience solutions by translating technical designs into operational systems. The role partners with solution architects and technical leads and supports client handover and post-launch care. This position sits within TELUS Digital’s cloud and contact center practice, serving global clients across multiple regions.

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Required Skills

Amazon Connect
AWS
Lambda
Lex
Polly
S3
Kinesis
DynamoDB
CCaaS
Configuration

+19 more

Qualifications

Bachelor's in Computer Science
Bachelor's in Engineering
AWS Certified Cloud Practitioner
AWS Certified Solutions Architect – Associate
AWS Certified Developer – Associate

About TELUS Digital

telusdigital.com

Telus Digital is the digital innovation and product engineering arm of TELUS that designs and builds customer-facing services, platforms, and applications. They deliver cloud-native engineering, mobile and web experiences, e‑commerce and API platforms, and data & AI solutions across telecom, health and IoT domains. Combining product design, agile engineering and data-driven insights, Telus Digital helps accelerate digital transformation and improve customer experience. Organizations partner with them for industry expertise, scalable secure platforms, and end-to-end delivery from concept to operations.