Unimed-BH
A professional at Unimed-BH will map and analyze the customer and patient journey to identify improvement opportunities in processes and services. The role involves handling complex complaints and manifestations, monitoring experience indicators, and supporting decision-making through diagnostics and recommendations. This position requires acting as a technical reference in customer experience, collaborating with various teams to resolve high-impact institutional situations and drive continuous improvement.
Headquarters
Belo Horizonte, Minas Gerais, Brazil
Company Size
10001+ employees
Founded
1971
Unimed-BH é uma cooperativa médica e operadora de planos de saúde com mais de 50 anos de atuação, considerada a melhor entre as maiores operadoras de planos de saúde do Brasil pelo IDSS da ANS. Oferece planos de saúde para pessoas físicas, MEI e empresas, contando com uma ampla rede própria de hospitais, clínicas, maternidades e centros de diagnóstico em Minas Gerais. Possui mais de 5.400 médicos cooperados e oferece serviços como consultas on-line, atendimento de urgência e emergência, e acompanhamento de saúde via aplicativo.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Unimed-BH.
Unimed-BH didn’t post a salary, so this is our estimate from similar listings.