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© All Rights Reserved. ApplyBlast.com
Docplanner
A Customer Retention Specialist is responsible for engaging with clients wishing to cancel their services and employing strategies to retain and recover accounts, ensuring high satisfaction and loyalty. They analyze customer profiles, monitor indicators, and work with teams to improve retention metrics. The role requires effective communication and follow-up to maintain service quality and minimize churn.
Headquarters
Amsterdam, North Holland, Netherlands
Company Size
1001-5000 employees
Founded
2012
Docplanner Group is a global healthcare technology company that connects patients with medical professionals through online profiles and appointment booking. Its platform combines patient-facing services (search, reviews, online booking, telemedicine) with tools for clinics and doctors (practice management, scheduling, patient communication and marketing). Operating across multiple countries under brands like Docplanner/Doctoralia, it helps providers digitize workflows and helps patients find, book, and consult with trusted clinicians.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Docplanner.
Docplanner didn’t post a salary, so this is our estimate from similar listings.