Xfinity
The Message Experience Analyst independently manages complex customer-facing billing statements and communication requirements for Residential and Small to Medium Business experiences. The role translates business and regulatory needs into system requirements, performs research and end-to-end validation, resolves issues, and strengthens controls to ensure accurate, timely, compliant, and reliable billing communications. The analyst also supports cross-functional initiatives, continuous improvement, and less-experienced team members.
Headquarters
Philadelphia, Pennsylvania, United States
Company Size
10001+ employees
Xfinity is the consumer brand of Comcast that delivers internet, television, wireless, and home security services in the United States. It provides high-speed broadband, cable TV with on-demand and streaming options, and home phone service, along with Xfinity Mobile for wireless service and smart home products. The company emphasizes bundled plans, digital apps, and customer-centric online experiences to manage accounts and services. Known for its nationwide network and focus on integrated connectivity, Xfinity aims to offer comprehensive entertainment and communications solutions for households and businesses.
Xfinity didn’t post a salary, so this is our estimate from similar listings.
30% below the average for this role