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© All Rights Reserved. ApplyBlast.com
Xfinity
This role manages customer interactions within the collections process, ensuring effective resolution of complex account issues and escalations. It involves applying comprehensive knowledge and problem-solving to identify appropriate solutions while supporting customer experience and financial operations. The position serves as a resource to frontline and back-office teams by resolving complex escalations, discrepancies, and operational issues.
Headquarters
Philadelphia, Pennsylvania, United States
Company Size
10001+ employees
Xfinity is the consumer brand of Comcast that delivers internet, television, wireless, and home security services in the United States. It provides high-speed broadband, cable TV with on-demand and streaming options, and home phone service, along with Xfinity Mobile for wireless service and smart home products. The company emphasizes bundled plans, digital apps, and customer-centric online experiences to manage accounts and services. Known for its nationwide network and focus on integrated connectivity, Xfinity aims to offer comprehensive entertainment and communications solutions for households and businesses.
Xfinity didn’t post a salary, so this is our estimate from similar listings.
28% below the average for this role
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