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Analyst (Client Onboarding focused, Mandarin & English speaking) at Cision - ApplyBlast

Analyst (Client Onboarding focused, Mandarin & English speaking)

Cision

3 months ago

3.2 on Glassdoor

Kuala Lumpur, Malaysia

Hybrid

Full Time

Junior

0 applicants

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About this role

This role involves driving customer success across eight APAC markets by managing pre-sales demos, post-sales support, and client onboarding for the Cision platform. You will facilitate media analysis, create tailored reports, and collaborate with sales teams to ensure continuous client satisfaction and maximize product value.

Responsibilities

Conduct pre-sales demos and facilitate client onboarding across APAC markets
Perform media analysis and deliver tailored reports to drive client success
Support sales teams by answering inquiries and hosting virtual training sessions
Troubleshoot client requests and provide training on platform products
Collaborate with internal stakeholders to produce actionable insights

Skills

About Cision

cision.com

Headquarters

Chicago, Illinois, United States

Company Size

1001-5000 employees

Founded

1867

View Profile

Cision is a global, cloud-based communications platform that provides AI-powered media monitoring, media list building, press release distribution, influencer identification, and PR measurement for public relations and communications teams. Its products combine media monitoring across earned, owned and social channels with analytics and reporting to help organizations target, engage and measure the impact of their communications. Agencies and in-house PR teams use Cision to manage media relations, distribute content at scale, surface insights, and demonstrate campaign ROI.