US0013 Sysco Central Texas (Division of USA I)

Analyst - IT Service Management

US0013 Sysco Central Texas (Division of USA I)(4 months ago)

HybridFull TimeMedior$78,444 - $104,938 (estimated)IT Service Management
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About this role

An Analyst - IT Service Management (Problem Management) at Sysco LABS Sri Lanka supports technical operations and problem management for systems and platforms used across Sysco Corporation globally. The role is part of the IT Service Management team and engages with stakeholders in the United States, Canada, and Europe to ensure IT service continuity and improvements. It operates within Sysco’s enterprise technology center delivering support for end-to-end foodservice technology.

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Required Skills

  • Problem Management
  • Root Cause
  • ITSM
  • ServiceNow
  • Troubleshooting
  • Communication
  • Analytical Thinking
  • Windows
  • Linux
  • SQL

+6 more

Qualifications

  • ITIL Foundation

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