Analyst, Technical Success Manager
Qualtrics(9 days ago)
About this role
Qualtrics is seeking a resourceful Analyst, Technical Success Manager to join their Customer Success Team. The role involves working closely with clients to optimize their use of the Qualtrics platform, build relationships, and deliver long-term value through technical expertise and strategic guidance. It offers opportunities for growth in platform knowledge, problem-solving, and customer relationship management.
Required Skills
- Customer Success
- API
- Dashboard
- Survey
- Troubleshooting
- Data Analysis
- Configuration
- Customer Relationship
- Platform Expertise
- Technical Support
About Qualtrics
qualtrics.comQualtrics is an experience management (XM) platform that helps organizations collect, analyze, and act on feedback across customers, employees, products, and brands. Its AI-powered analytics surface insights like at-risk customers and churn predictions and recommend actions to improve experience and drive revenue. The platform combines survey tools, real-time reporting, workflow orchestration and integrations to operationalize experience data at enterprise scale. Companies use Qualtrics to turn experience signals into measurable business outcomes.
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