Staffbase

Enterprise Customer Success Manager

Staffbase(20 days ago)

HybridFull TimeSenior$128,969 - $172,790 (estimated)Customer Success
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About this role

As a Customer Success Manager at Staffbase, you will act as a strategic partner to customers, helping them achieve their communication goals through effective use of the Staffbase platform. Your role will involve building strong relationships, guiding customers through renewals, identifying growth opportunities, and leveraging your product expertise to ensure customer success.

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Required Skills

  • Customer Success
  • Account Management
  • SaaS
  • Product Expertise

Qualifications

  • 3+ Years in Customer Success
  • Business Fluent in German and English
Staffbase

About Staffbase

staffbase.com

Staffbase is an AI-native intranet and employee experience platform that centralizes internal communications to help organizations reach, inform, and engage employees across locations and devices. It provides configurable intranets and mobile apps, campaign and content tools, analytics, and integrations with HR and IT systems to deliver personalized messages to both desk-based and frontline workforces. Built for enterprises, Staffbase emphasizes adoption, measurement, and streamlined workflows to boost productivity, culture, and internal alignment.

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