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AP - Customer Success Manager (Multiplier experience) at Deutsche Bank - ApplyBlast

AP - Customer Success Manager (Multiplier experience)

Deutsche Bank

1 month ago

3.8 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

The Customer Success Manager will join a remote team supporting Australian clients, focusing on building long-term relationships, driving engagement, and ensuring customers derive value from the product. This role involves leading customer onboarding, monitoring account health, and proactively addressing concerns to support retention and renewals. The ideal candidate is highly customer-focused, organized, and experienced in managing customer success within a remote environment.

Responsibilities

Manage and maintain strong customer relationships throughout their journey
Lead customer onboarding and ensure smooth transition to ongoing support
Monitor customer engagement, satisfaction, and overall account health

Skills

About Deutsche Bank

db.com

Headquarters

Frankfurt, Hesse, Germany

Company Size

10001+ employees

Founded

1870

View Profile

Deutsche Bank is a global financial services provider headquartered in Frankfurt am Main, offering a broad range of services including corporate banking, investment banking, private banking, and asset management. It serves corporates, institutions, and private clients across locations worldwide. The bank is also committed to sustainable finance, targeting €900 billion to support low-carbon transition and ecosystem conservation.