Application Customer Support
Trimble(2 months ago)
About this role
The Application Support Specialist is the primary support liaison between Trimble Viewpoint and its customers, resolving complex issues with Viewpoint’s construction accounting and project management software. The role involves working directly with customers, leveraging AI-driven features and internal AI tools to analyze and expedite problem resolution. This position is based in Portland, OR or Westminster, CO and supports international calls as part of rotation.
Required Skills
- Troubleshooting
- Customer Support
- SQL
- Reporting
- Spreadsheets
- CRM
- AI Tools
- Case Management
- Communication
- Problem Solving
+1 more
Qualifications
- Bachelor's Degree
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