Application Support Analyst

Brown & Brown is seeking an Application Support Analyst to join its growing team, focusing on delivering world-class customer service and resolving business application issues. The role involves providing level 2 support for SaaS and custom-built insurance applications, troubleshooting user access issues, and managing data errors. This position ensures timely resolution of technical concerns via phone, chat, email, and in-person support while collaborating with various departments to maintain efficient business operations.