Application Support Consultant (IGT1)

IFS

27 days ago

Colombo, Sri Lanka

Hybrid

Full Time

Junior

0 applicants

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About this role

A Customer Support Specialist in a SaaS or technology environment provides support across multiple channels, resolves customer issues, shares insights for product improvement, and maintains deep product knowledge to assist customers effectively. The role involves collaboration with teams, documentation, and continuous learning to enhance customer satisfaction.

Skills

About IFS

ifs-institute.com

IFS Institute is the nonprofit organization that develops, maintains, and promotes Internal Family Systems (IFS) — the psychotherapy model founded by Richard C. Schwartz. It offers training, certification, continuing education, and an online Learning Hub to support clinicians and allies in applying IFS with fidelity. The Institute also publishes research and clinical resources, runs workshops and events, and maintains a global directory to help people find certified IFS practitioners. Its website provides a customer portal, help center, and storefront for courses and materials.