Application Support Engineer
Spotnana
About this role
An Application Support Engineer on the Customer Experience team who provides technical support to Spotnana's strategic customers and partners, resolving complex escalations and ensuring high customer satisfaction. The role partners closely with engineering, product, Customer Success Managers and Travel Operations to analyze root causes, propose technical solutions, and maintain process documentation. This position is based in the Pune/Mumbai office and requires a permanent night shift (11pm–8am IST).
Skills
About Spotnana
spotnana.comSpotnana is a Travel‑as‑a‑Service platform delivering next‑generation travel technology for corporate travelers. Its all‑in‑one solution powers global travel experiences while helping companies save time and reduce costs through integrated travel management. Built for enterprises and travel managers, Spotnana combines modern platform capabilities and global coverage to streamline business travel operations.
Recent company news
Business Travel NewsSpotnana Leans in on TMC Partnership Ambitions
Jun 20, 2025
Business Travel News EuropeSpotnana creates ‘deep’ integration with Booking.com
Dec 1, 2025
SkiftFrom Concur to Spotnana: Steve Singh on How AI Could Fix Corporate Travel
Aug 1, 2025
Stock TitanSpotnana partners with Booking.com (BKNG) to unlock full global inventory for TMCs
Dec 1, 2025
Web In TravelSpotnana x Booking.com. Otto the Agent is born. GCash and Klook launch card. Azerbaijan Airlines adopts HTS. More.
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About Spotnana
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Spotnana.
Salary
$92k – $123k
per year