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Application Support Specialist - Tier 1 (EMEA) at Vasion - ApplyBlast

Application Support Specialist - Tier 1 (EMEA)

Vasion

6 months ago

2.9 on Glassdoor

Frankfurt am Main, Germany

Onsite

Full Time

Junior

0 applicants

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About this role

An Application Support Specialist at the Tier 1 level provides initial technical support to end-users in the EMEA region. The role focuses on resolving basic issues and escalating more complex problems to higher support tiers.

Responsibilities

Provide initial technical support to end-users
Diagnose and resolve basic software issues
Document support interactions and follow-up
Escalate complex issues to higher support tiers
Ensure timely resolution of user concerns

Skills

About Vasion

vasion.com

Headquarters

St. George, Utah, United States

Company Size

201-500 employees

Founded

2008

View Profile

Vasion is an Intelligent Print Automation company trusted by over 14,000 organizations worldwide to eliminate print servers and automate document workflows. Its cloud-native platform — spanning serverless print (PrinterLogic), output management, and document workflow automation (Vasion Automate) — modernizes enterprise print infrastructure with zero trust security, FedRAMP High authorization, and 200+ integrations. Vasion transforms every print event into an intelligent, AI-ready workflow, helping organizations reduce IT overhead, ensure compliance, and connect documents across enterprise systems.